May 24 - 26, 2024

LAST DAY FOR REFUNDS: Thursday, May 16, 2024 at 11:59 PM UTC+0. We will be unable to offer refunds after that time unless a talent has to cancel their appearance.

Admission is a pre-requisite to purchasing photo ops. If you haven't done so yet, get admission tickets here.

Individuals per Photo Op: You are welcome to have up to 4 individuals* per Photo Op ticket (this limit does not apply to the talent or children 3 years and younger) unless otherwise noted on the talent sales page. This limit may change at any time, so please check back regularly. *Also be advised that due to the current global pandemic some talent may have a more restricted limit of individuals per Photo Op ticket. This information will be available on that talent’s sales page and may change at any time!

Change day of the photo op or autograph: using the email address you used to purchase your photo op or autograph tickets with, create an account at https://epo.io and, after logging in, you can make changes to existing tickets such as change the day or group as long as sessions/groups are not sold out. Check out our detailed FAQ here.

Exchange your photo op or autograph ticket for a different talent: you can do so online by placing the new photo op/autograph of equal or greater value into your shopping cart and choosing "Exchange Existing Ticket" on the checkout page. See our detailed FAQ here.

Questions or concerns during the Convention - please see our on-site customer care team in the photo ops area for immediate assistance!